Terms and Conditions
Last updated: 26 July 2026
Please read these Terms and Conditions carefully before using the Home Connect Services website or any services provided through it. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use this website.
1. About us
Home Connect Services is operated by an individual based in England. We provide an introductory and referral service that connects home buyers and property owners with qualified property professionals, including chartered surveyors, mortgage advisors, property solicitors, and removal companies. References to "we", "us" or "our" throughout these terms refer to Home Connect Services.
2. Use of this website
You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. We reserve the right to restrict access to areas of this website, or indeed the whole website, at our discretion.
3. Our referral service
Home Connect Services acts as an introducer only. We connect individuals seeking property services with professionals in our network. We do not provide surveying, mortgage, legal, or removal services ourselves. When we refer you to a professional, any contract for services is formed directly between you and that professional. We are not a party to that contract and accept no responsibility for the services provided by any professional we introduce you to. You should satisfy yourself as to the suitability, qualifications, and terms of any professional before engaging them.
4. No advice
Nothing on this website constitutes professional advice of any kind, including legal, financial, surveying, or property advice. The information provided is for general informational purposes only. You should always seek independent professional advice before making any property-related decision. Home Connect Services accepts no liability for any loss or damage arising from reliance on information contained on this website.
5. Professionals in our network
We take reasonable steps to verify that professionals in our network hold appropriate qualifications and professional memberships at the time of joining. However, we cannot guarantee the ongoing conduct, performance, or regulatory compliance of any professional. It is your responsibility to verify the credentials of any professional you engage and to check that they hold appropriate professional indemnity insurance. Any dispute regarding the services of a professional must be raised directly with that professional or their relevant regulatory body.
6. Limitation of liability
To the fullest extent permitted by law, Home Connect Services shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of this website or any services introduced through it. This includes, without limitation, loss of income, loss of business, loss of profits, loss of data, or any other financial loss. Our total liability to you in connection with any matter shall not exceed £100.
7. Intellectual property
All content on this website, including text, graphics, logos, and images, is the property of Home Connect Services or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.
8. Privacy
We are committed to protecting your personal information. When you submit an enquiry or application through this website, we collect the personal details you provide in order to connect you with suitable professionals or to process your application to join our network. We do not sell your personal data to third parties. Your information may be shared with professionals in our network for the purpose of fulfilling your request. By submitting your details, you consent to this use. For full details of how we handle your data, please contact us directly.
9. Third-party links
This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply any endorsement by Home Connect Services.
10. Changes to these terms
We reserve the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of this website after any changes constitutes your acceptance of the revised terms. We recommend you check this page periodically.
11. Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact us
If you have any questions about these Terms and Conditions, please get in touch with us through the contact form on this website or by emailing us directly. We are always happy to help.
Home Connect Services — connecting people, property and trusted services.
These terms were last updated on 26 July 2026.